Turn feature requests into prototypes.
About Alloy
Alloy helps product teams build better software by turning customer feedback into actionable insights. Our platform connects support conversations to product development, enabling teams to validate ideas faster.
What this integration does:
- Create feature request prototypes directly from Zendesk tickets
- Link customer conversations to product initiatives
- Track which customers requested specific features
- Notify customers when their requested features ship
Data & Privacy:
This app accesses ticket data (subject, description, requester info) to create feature requests in Alloy. Data is transmitted securely via HTTPS and stored in accordance with our privacy policy. We do not sell or share customer data with third parties.
For more information, see our privacy policy: https://alloy.app/legal/privacy
Installation
Step 1: Install the App
Click the Install button to add Alloy to your Zendesk account.
Step 2: Connect Your Alloy Account
After installation, open any ticket and click the Alloy app in the sidebar. You'll be prompted to sign in to your Alloy account.
Step 3: Start Creating Prototypes
Once connected, you can create feature request prototypes directly from any ticket by clicking "Create Prototype" in the app sidebar.
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