Zenbots.ai is an AI chatbot that integrates directly into Zendesk's support interface and automatically trains on a team's Zendesk Guides articles to provide accurate, documentation-based responses to customer inquiries. The app requires minimal setup and deploys within 24 hours, offering support agents instant access to relevant knowledge base information through the Zendesk sidebar. Teams benefit from reduced manual research time and more consistent customer support responses grounded in their official documentation.
Vendor Description
Zenbots is a fully automated Zendesk AI Chatbot, designed to seamlessly integrate with your Zendesk Guides, providing instant access to documentation and streamlining customer support operations. Chatbot is simple to set up and is ready to use in just under 24 hours, conveniently located in the Zendesk Support sidebar for easy access.
Our services include: - Native Zendesk App: Use AI chatbot directly from the Zendesk Support sidebar. - Accurate responses: Responses are created based on your Zendesk Guides articles providing accurate answers. - Automated AI training: Your chatbot will have automatic access to support articles from your Zendesk Guides module. - Easy to setup: Just open the app for the first time to start the training.
Installation
To start using the Zenbots.ai chatbot in Zendesk Support, follow these step-by-step instructions:
- Install: Go to the Zendesk Marketplace and install the Zendesk Support app.
- Activate: Visit Zenbots.ai and select the AI chatbot plan.
- Setup: Open the app and the AI chatbot training will start automatically (it will take up to 24 hours).
- Use: Once the training is completed you will be able to ask questions from Zendesk Support sidebar.
For guidance and support during installation, contact our support team at [email protected].
Similar Apps
Zendesk for TikTok Shop
TikTok Shop
Connect your TikTok Shop with Zendesk Support.
SnapCall Visual AI
SnapCall
Capture videos, images, PDFs and turn them into actionable evidence
Stylo Assist
Stylo
Empower your agents. Automate the repetitive.
Kaizo
Kaizo
AI powerhouse for Quality Assurance (QA), performance insights and management
Merge Duplicate Tickets
Swifteq
Merge tickets automatically using your own criteria.
LMS Conversation Simulator
Zendesk Labs
Create tailored training scenarios for agents with the LMS app by Zendesk Labs.
