The app enables businesses to receive and manage Zalo messages as support tickets within Zendesk, converting customer communications into trackable issues. It supports multi-channel messaging across Zalo, Viber, and SMS with features including transaction notifications, call-to-action buttons, and system integrations. This solution benefits e-commerce stores and small-to-medium businesses seeking to streamline customer request management across multiple messaging platforms.
Vendor Description
This product can help you easily manage Zalo messages as tickets. Make it easier than ever to manage customer requests.
ESMS provides a Mutli-Channel solution that helps businesses to send multi-channel interactive messaging with customers via Zalo -> Viber -> SMS, ensuring almost 99.9% interaction with customers
Details of services:
Message Notice: Notifications about successful transactions, orders, renewals, system errors... with the brand supported by free registration before.
Call to action: Messages support button insert link, or reply button, two-way interaction.
Integrate: Support integration of most systems and software for businesses.
Visit https://www.esms.vn/ and you will enjoy other amazing features.
eSMS is a service born with the desire to help stores, small and medium-sized businesses implement advertising and marketing programs in the most effective, time-saving and especially easy way.
Installation
1.Install app
Authenticate Zalo OA
Enjoy the results.
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