Workativ Assistant enables IT and HR teams to deploy no-code AI chatbots with built-in process automation in under 60 minutes, featuring a dialog designer, automation engine, and marketplace of 160+ pre-built workflows for common tasks like employee onboarding and account management. The platform integrates with Slack and Teams, automatically handling routine requests and significantly reducing resolution times to accelerate productivity across HR, IT, and support teams.
Vendor Description
Workativ is a no-code SaaS platform for companies to quickly build, automate, and deploy conversational AI chatbots with process automation out-of-the-box in less than 60 mins. No coding required. Workativ Assistant differentiates itself by focusing on employee IT & HR support digital transformation. Along with chatbot, Workativ comes with a powerful process automation engine and out-of-the-box automation marketplace with 160+ pre-built workflows. Workativ Assistant fully automates a request, e.g. the onboarding of new employees, creating and managing distribution lists, unlocking accounts, and much more. Because of a fully automated solution, with an automation marketplace for workflows, the time on resolving issues and requests are drastically reduced to few seconds, enabling more productivity for employees, HR, and IT Help Desk support teams.
*Key Features: *
- Dialog Designer to build conversation
- Automation Designer to deploy automations
- Chat Channel to deploy chat bot in Slack & Teams
- Marketplace to download pre-build automations for Zendesk apps
Installation
Sign up for a Workativ Assistant account at https://www.workativ.com and then connect your Zendesk app by authenticating using your Zendesk credentials in automation designer page to create automations to create workflows and use them in dialogs
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