Videosupport enables customers to record and share browser-based videos directly within support tickets, allowing support teams to identify issues in 30 seconds or less and resolve tickets approximately 20% faster. The app requires no customer installation and supports asynchronous communication through video, making it beneficial for support teams seeking to reduce resolution time and improve customer satisfaction.
Vendor Description
Videosupport by stuck is the fastest way in closing support tickets.
Don't let your customers type, let them record with videosupport by stuck.so asynchronously 💜.
We allow your customers to record videos in the browser and directly share them with your support team. No customer installs required.
🚀 Videosupport's benefits:
Identify issues in 30seconds or less 👏
Resolve tickets 20% faster ✅
Turn frustrated users in life-long customers 😍
🤩 Three steps to customer success:
Record / Upload a video 📹
Add an optional message 💬
Send 📮
We make your customers stick by serving them the customer experience they expect 🤘.
We support Chat & Support
Instantly serve customers from within the chat or a support ticket.
Installation
We're a zero-config install app. Go ahead and click install 🚀
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