UltimateGPT is an AI-powered chatbot that automates up to 60% of support inquiries within Zendesk without requiring training, using generative AI to handle customer questions instantly while keeping all conversation data in Zendesk. The platform enables intelligent ticket routing, smart escalations to human agents, and performance measurement, while providing agent support to improve customer experience and reduce operational costs. It benefits enterprise support teams seeking to decrease support volume and costs while maintaining data security through GDPR and SOC2 Type-2 compliance.
Vendor Description
Automate 60% of your support with Ultimate.
The customer support automation platform for enterprise. The Ultimate platform, including generative AI UltimateGPT, enables customers to automate 60% of their digital support channels - decreasing costs, empowering agents, and delivering amazing customer experiences. Our LLM-powered bot can provide:
- Instant time to value: no training required
- Support for your agents for improved CX and agent satisfaction
- Reduce operating and maintenance costss
What makes Ultimate different from other bot and automation providers?
Our seamless integration with Zendesk allows you to:
- Retain all of your conversation data in Zendesk, not a third-party app
- Route and enrich Zendesk tickets
- Create smart escalations to human agents
- Measure your bot's performance in Zendesk
With years of industry expertise & in-house AI researchers & engineers:
- We’re innovators in the field of support automation and constantly work to bring you the latest advances in conversational and generative AI technology
- Global brands like Zendesk, DeepL, Lush, TaskRabbit and TransferGo trust our AI-powered solution
- We take security seriously — we’re proud to be GDPR and SOC2 type-2 compliant
Ready to start your automation journey?
Try the UltimateGPT today! with one of our AI Experts.
Installation
Try the UltimateGPT today! with one of our AI Experts.
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