TethrIt Now is a web-based augmented reality video calling platform that enables real-time technical support between experts and customers without requiring apps, logins, or passwords across iOS, Android, and web devices. The platform features AR annotation, live pointer tools, call recording, multi-party conferencing, and integrations with systems like Salesforce and Genesys to streamline support workflows. Technical support teams and field service organizations benefit from instant global connectivity and hands-free device compatibility to troubleshoot problems efficiently.
Vendor Description
TethrIt Now
Instant Augmented Reality Video Calls. No App or Password Needed. Any Device.
Tethr It Now is a real-time, video-calling platform connecting experts and users to troubleshoot technical problems. Virtual support gives teams eyes and ears around the globe allowing companies to serve a global customer base seamlessly. Tethr It Now’s web-based platform requires no app, log-in, or meeting notice and supports iOS and Android devices. Simple architecture allows instant connection with no complications. Integrate Tethr It Now into current workflows including Salesforce, Genesys, Vuzix, Realwear, and CDK Global.
### Features
* AR Annotation and Live Pointer
* Inbound Call Rolling and Skills Routing
* Multi-Party Conference Calling
* Call Recording
* ERP, CRM, SDK, and API Integration
* Optimized Streaming Quality
* Take and Save Photos
* Content and Media Sharing
* Geolocation
* Hands-Free Device Compatible
* Customizable White Label Options
### Tethr It Insights (Add-on Option)
Tethr It Insights captures and analyzes human conversations with your customers and employees for your company to continuously learn from past conversations. Using Natural Language Processing, Insights creates patterns proven to lead to quicker efficiencies with operational processes, augmenting that data by understanding the contextual conversations between people will elevate insights into business processes and lead to greater loyalty with your brand. Tethr It Insights enables customers to enhance augmented reality experiences, improve technical support network, organize your asset management hub, support users through self-service, standardize job workflows, and enhance capabilities and efficiency.
Installation
TethrIt Now installation instruction
Tethrit now integration will allow you to connect with your customer virtually.
### Getting started
TethrIt Now App will be automatically installed and configured when installing the Zendesk Support. You just need to send an email to [[email protected]](mailto:[email protected]) with the detail of your expert/support agent. So TethrIt team will verify it and activate your accounts on the TethrIt platform
### How to use
[Check out this video for the feature instruction and use](https://player.vimeo.com/video/553329697)
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