Telnyx SMS by OAppS

Name: Telnyx SMS by OAppS
Price: 20.00 USD
Author: OAppS Technologies

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The Telnyx SMS by OAppS app integrates SMS and MMS messaging capabilities directly into Zendesk, allowing agents to send and receive text messages as tickets and conduct live chat sessions over SMS. It supports bulk messaging with unlimited customizable templates, multiple phone number management, and both inbound and outbound communication within the Zendesk interface. This benefits support teams that need to reach customers via SMS without switching between platforms.

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Vendor Description

Connect with your customers around the world using Telnyx SMS/MMS for Zendesk extension. Instantly send SMS & MMS messages using both Templated and Customized SMS. Channel Integration helps to communicate within the Zendesk support medium.

Key Features :

Outbound Messages - Send SMS/MMS messages to any Zendesk Contacts as tickets/ threads.
Inbound Messages - Receive SMS/MMS messages from any number as Zendesk Tickets.
Bulk SMS - Send Templated or Customized messages as bulk SMS to Zendesk Contacts instantly.
Unlimited Templates - Save Unlimited Templates with friendly names.
Unlimited Phone Numbers - Add multiple Telnyx Phone numbers and associate them with a Friendly name.
Channel Integration - SMS is now available as a channel in Zendesk, which means businesses can now engage their end-users in live chat sessions on SMS.

Prerequisite :

Zendesk Account
Telnyx Account
Start a Subscription to enable 7-day Free trial.
NO PAYMENTS on the free trial period.

About OAppS :

Authorized Marketplace app solutions developers. Contact us for any extensions & integrations development. We are passionate about creating Outstanding Apps, that Empower Your Business And Lead To Success.