SolarWinds Service Desk is a SaaS-based IT service desk and asset management platform that enables organizations to track IT inventory, manage licenses and contracts, and identify compliance risks. The solution automates IT help desk operations and governance tasks, allowing teams to streamline ticket management, improve user satisfaction, and maintain IT control across the organization. IT service managers and asset administrators benefit from centralized visibility into their IT environment and simplified compliance management.
Vendor Description
SolarWinds® Service Desk is a leading global provider of SaaS-based IT asset and service management solutions that help organizations better control their IT inventory, organize licenses and contracts, detect risks and license compliance gaps, and deliver IT help desk service. Delivered via advanced SaaS multi-tenant architecture, SolarWinds Service Desk empowers companies of all sizes by making it easy to automate and simplify the daily tasks associated with establishing IT governance, control, compliance, and user satisfaction.
Installation
Log in to your Zendesk account Click on the Admin cog on the lower left Under Apps, click Marketplace Click on the SolarWinds Service Desk tile Click install located in the upper right hand side of the page. Under 'App Configuration', Fill in your SolarWinds Service Desk credentials (API Token) Click install
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