This app integrates Zendesk Support with the PRDCT Customer Data Platform to display enriched customer information directly within ticket contexts. Support agents benefit from immediate access to consolidated client, prospect, and lead data without switching systems, enabling more informed customer interactions.
Vendor Description
This app allows for an integration between Zendesk Support and PRDCT. The app displays additional information about ticket requesters, pulled from the PRDCT Customer Data Platform. The PRDCT Customer Data Platform combines all your client, prospect and lead data together in one place, GDPR proof. Our PRDCT apps support your customer interactions throughout the customer journey. The platform adds value for everyone who works with customer data, not just marketing, sales and customer service.
Installation
Configure the API token setting, then click Install. To obtain an API token, contact your administrator or [email protected].
Similar Apps
Salesforce
Zendesk
Easily act with a unified view of the customer across Sales and Service
Sell app for Support
Zendesk
Unify sales and support.
Proactive Campaigns
Growthdot
Email campaigns to reach your customer list and follow up on mail performance.
Mailchimp Activity
Zendesk
Send email campaigns directly from your Zendesk using Mailchimp
Mailchimp Campaign
Zendesk
Send email campaigns directly from Zendesk Support using Mailchimp.
App Reviews by AppFollow
AppFollow
Monitor and respond to iOS, Android, and Samsung reviews right from Zendesk.
