The OutSystems Connector enables OutSystems application developers to integrate Zendesk directly into custom enterprise applications, providing programmatic access to Zendesk tickets and data through the REST API. IT teams and developers benefit by automating ticket management workflows and creating custom mobile or web applications that surface Zendesk functionality without leaving their OutSystems environment. This integration supports rapid application delivery by eliminating manual API integration work and enabling quick connectivity between OutSystems low-code development and Zendesk support operations.
Vendor Description
OutSystems provides the only open, high-productivity application platform (PaaS) that makes it easy to create, deploy and manage enterprise mobile and web applications - helping IT deliver innovative business solutions fast.
OutSystems Platform enables rapid delivery of beautiful applications for all devices utilizing responsive or device-specific web design. The Platform empowers IT to attack changing business requirements by automating core DevOps best practices such as continuous integration and delivery. It is available as a public cloud, private cloud and on-premises solution. The platform is extensible through connectors that enable simple and fast integration with third party products and web services.
The Zendesk Connector offers instant Zendesk connectivity, providing you an easy way to interface with the Zendesk API. With this API connectivity to the Zendesk REST API, users can get complete access to their Zendesk tickets from their OutSystems applications.
Installation
- Follow this link to establish a free demo environment in the OutSystems cloud.
- From the OutSystems Service Studio (IDE) select the black tab in the top left corner titled "OutSystems"
- Select the Zendesk Connector and click the "Install" button. The platform will then install the connector and any other services required for it to operate in your environment automatically.
- The connector includes a sample application that you can use to test connectivity to Zendesk.
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