The Jitsi Meeting for Support app enables Zendesk agents to initiate video calls directly with customers for real-time support interactions, including screen sharing capabilities. Agents can invite customers to join meetings via generated links without requiring account creation or login, while conversations remain fully encrypted. Support teams benefit from improved customer engagement and the ability to demonstrate products or troubleshoot issues visually at no cost.
Vendor Description
Improve your customer experience by adding video conferencing to your app. Go ahead, video chat with the customer, showcase your product, and elevate your interaction with clear video call. Jitsi Meet is a fully encrypted, 100% open source video conferencing solution that you can use all day, every day, for free — with no account needed. Jitsi Meet is an open source JavaScript WebRTC application used primarily for video conferencing. In addition to audio and video, screen sharing is available, and new members can be invited via a generated link. The interface is accessible via web browser or with a mobile app. Jitsi owner 8x8 maintains a free public-use server for up to 100 participants at meet.jit.si
Installation
Install the app, no configurations and settings needed within the app.
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