The CoolRunner Widget automatically displays customers' complete shipping and order history within Zendesk, pulling data directly from CoolRunner accounts to provide agents with a unified view of the customer journey. Support teams benefit from instant access to shipment tracking details and order information without leaving Zendesk, enabling faster and more informed customer service responses.
Vendor Description
CoolRunner Widget
CoolRunner helps you to manage all your customers orders and shipments.
Install the plugin and get an easy to use, fully trackable and detailed overview of your customers journey.
- Automates customer servuce experience
- Track shipments
- Get an order overview
- Automated customer details
- Links directly to your CoolRunner account
- Easy to integrate
- Be the first to obtain new updates from CoolRunners powerful platform
We collects all the informations about an order, combines it with a shipments to give the full customer journey.
Installation
Installation instructions
- Install the plugin
- Go to CoolRunner.dk
- Log in to your account
- Navigate to Integrations -> API keys (https://account.coolrunner.dk/integrations/api)
- Copy your credentials
- Place the credentials in the E-mail and Token fields.
- Click install
You are now ready to use CoolRunner Widget
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