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Feature
Routing
TeamViewer
Rating
5.0 (12)
3.0 (428)
Price
$9/agent/mo
Paid
Installs
219+
934+
Published
Apr 16, 2018
Jan 31, 2014
Last Updated
Mar 25, 2022
Apr 6, 2026
Version
5.0
3.1
Products
Support
SupportChat
Free Trial
Yes (14 days)
No

Which should you choose?

TeamViewer has 715 more installs than Routing, suggesting broader adoption in the Zendesk ecosystem.

Routing is rated higher at 5.0 vs 3.0 stars.

TeamViewer is free while Routing is a paid app, which may be a deciding factor depending on your budget.