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Cely

by Networth Telecom

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Cely integrates Networth Telecom's VoIP solution with Zendesk, enabling users to manage calls directly from Zendesk with features including click-to-call, call transfers, conference rooms, and real-time call status. The app is designed for contact centers and sales teams who need unified communication capabilities alongside their ticketing system, offering over 40 features such as call routing, interactive voice menus, and agent management.

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Vendor Description

🚀 Networth Telecom expands its capabilities by integrating Zendesk Sales and Zendesk Support, now available to all Cely customers at no additional cost. What can you achieve with Zendesk and Cely? With over 40 features, Networth Telecom's Cely call solution allows you to manage all your calls directly from your Zendesk application with just one click! Why choose Cely + Zendesk? * Control your calls from Zendesk * Open the contact's page on Zendesk * Identify your clients through the Cely interface All these features are provided by Networth Telecom, ensuring carrier-grade reliability. Customize your experience with our professional call solutions. Organize and schedule your meetings via chat, call, or video with just one click. Check your contacts' availability in real-time. Manage your call center and complex call scenarios within one simple solution. Specifically, what features are available? * Call transfer to conferences and your colleagues * International calls at reduced rates * Conference rooms * Real-time call status * Click-to-call * Callback * Chat * Unified messaging * Virtual and shared voicemail * Interactive voice menus * Forwarding to external and internal numbers * Same number for landline and mobile calls * ACD call distribution * Real-time statistics * Agent management * Call center solution Let's take this new step towards progress and simplicity together. Any questions? Feel free to contact us at [email protected]. Your data is safe with us and treated according to our Privacy policy

Installation

Getting started

After receiveing your Cely account you need to follow this steps:

  1. Open Zendesk Marketplace
  2. Install Cely application by clicking on Install button
  3. To finish the integration each user need to open his Cely application integration section at Settings > Integrations and click on Connect button for desired integration and follow the instructions on screen

If you have any questions please email us at [email protected]

App Details

Version
1.1.2
Published
Oct 26, 2023
Last Updated
Mar 4, 2026
Installs
3+

Pricing

Pricing available on vendor website

Categories

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