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Feature
Video Reply
Intercom
Rating
5.0 (13)
4.0 (602)
Price
Paid
Paid
Installs
32+
592+
Published
May 17, 2019
Nov 13, 2014
Last Updated
Mar 24, 2026
Oct 18, 2023
Version
1.1
1.4
Products
Support
Support
Free Trial
No
No
Which should you choose?
Intercom has 560 more installs than Video Reply, suggesting broader adoption in the Zendesk ecosystem.
Video Reply is rated higher at 5.0 vs 4.0 stars.
Both apps are free, so you can try each without any cost commitment.