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Feature
Ticket Merge
TeamViewer
Rating
5.0 (2)
3.0 (428)
Price
$4/agent/mo
Paid
Installs
86+
939+
Published
Mar 13, 2020
Jan 31, 2014
Last Updated
Apr 24, 2023
Mar 26, 2026
Version
2.4
3.1
Products
Support
SupportChat
Free Trial
Yes (14 days)
No
Which should you choose?
TeamViewer has 853 more installs than Ticket Merge, suggesting broader adoption in the Zendesk ecosystem.
Ticket Merge is rated higher at 5.0 vs 3.0 stars.
TeamViewer is free while Ticket Merge is a paid app, which may be a deciding factor depending on your budget.