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Feature
Speech & Text Analytics by Route 101
RingEX by RingCentral
Rating
4.0 (1)
3.0 (153)
Price
Paid
Paid
Installs
N/A
927+
Published
Feb 2, 2022
Sep 18, 2014
Last Updated
Feb 7, 2022
Mar 19, 2026
Version
N/A
2.7.2
Products
Support
Support
Free Trial
No
No
Which should you choose?
RingEX by RingCentral has 927 more installs than Speech & Text Analytics by Route 101, suggesting broader adoption in the Zendesk ecosystem.
Speech & Text Analytics by Route 101 is rated higher at 4.0 vs 3.0 stars.
Both apps are free, so you can try each without any cost commitment.