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Feature
Routing
Jira
Rating
5.0 (12)
1.0 (1)
Price
$9/agent/mo
Free
Installs
220+
1,037+
Published
Apr 16, 2018
Oct 17, 2025
Last Updated
Mar 25, 2022
Sep 22, 2025
Version
5.0
1.5
Products
Support
Support
Free Trial
Yes (14 days)
No
Which should you choose?
Jira has 817 more installs than Routing, suggesting broader adoption in the Zendesk ecosystem.
Routing is rated higher at 5.0 vs 1.0 stars.
Jira is free while Routing is a paid app, which may be a deciding factor depending on your budget.