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Feature
Knowledge Capture Actions
Linked Ticket
Rating
5.0 (1)
3.0 (1728)
Price
$3/agent/mo
Free
Installs
2+
3,104+
Published
Aug 8, 2019
Feb 14, 2013
Last Updated
Mar 9, 2026
Feb 14, 2013
Version
1.2
2.2.2
Products
Support
Support
Free Trial
Yes (7 days)
No

Which should you choose?

Linked Ticket has 3.1K more installs than Knowledge Capture Actions, suggesting broader adoption in the Zendesk ecosystem.

Knowledge Capture Actions is rated higher at 5.0 vs 3.0 stars.

Linked Ticket is free while Knowledge Capture Actions is a paid app, which may be a deciding factor depending on your budget.