SupportApps
Back to apps
Feature
Internal Note
Linked Ticket
Rating
No reviews yet
3.0 (1728)
Price
$1/agent/mo
Free
Installs
8+
3,104+
Published
May 25, 2020
Feb 14, 2013
Last Updated
Mar 9, 2026
Feb 14, 2013
Version
1.1
2.2.2
Products
Support
Support
Free Trial
Yes (7 days)
No

Which should you choose?

Linked Ticket has 3.1K more installs than Internal Note, suggesting broader adoption in the Zendesk ecosystem.

Linked Ticket has a rating of 3.0 stars, while Internal Note has no reviews yet.

Linked Ticket is free while Internal Note is a paid app, which may be a deciding factor depending on your budget.