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Feature
Google My Business
Nicereply
Rating
5.0 (10)
5.0 (110)
Price
$39/mo
Paid
Installs
247+
195+
Published
May 23, 2019
Feb 6, 2018
Last Updated
Feb 25, 2026
Mar 26, 2026
Version
1.1
1.1
Products
Support
Support
Free Trial
Yes (7 days)
No
Which should you choose?
Google My Business has 52 more installs than Nicereply, suggesting broader adoption in the Zendesk ecosystem.
Both apps are equally rated at 5.0 stars.
Nicereply is free while Google My Business is a paid app, which may be a deciding factor depending on your budget.