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Feature
Genesys Cloud
Zoom Meetings by Faye
Rating
4.0 (11)
2.0 (3)
Price
Paid
Free
Installs
289+
508+
Published
Jan 12, 2016
Aug 12, 2022
Last Updated
Feb 9, 2026
Aug 15, 2022
Version
2.12
1.0
Products
Support
Support
Free Trial
No
No
Which should you choose?
Zoom Meetings by Faye has 219 more installs than Genesys Cloud, suggesting broader adoption in the Zendesk ecosystem.
Genesys Cloud is rated higher at 4.0 vs 2.0 stars.
Both apps are free, so you can try each without any cost commitment.