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Feature
Email Template Builder
Proactive Campaigns
Rating
4.0 (7)
5.0 (118)
Price
$249
Paid
Installs
226+
936+
Published
Jan 11, 2021
Dec 21, 2018
Last Updated
Jul 21, 2025
Mar 2, 2026
Version
3.4.3
2.1
Products
Support
Support
Free Trial
No
No
Which should you choose?
Proactive Campaigns has 710 more installs than Email Template Builder, suggesting broader adoption in the Zendesk ecosystem.
Proactive Campaigns is rated higher at 5.0 vs 4.0 stars.
Proactive Campaigns is free while Email Template Builder is a paid app, which may be a deciding factor depending on your budget.