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Feature
CloudAgent
Dialpad
Rating
5.0 (1)
4.0 (86)
Price
Paid
Paid
Installs
22+
421+
Published
Jun 10, 2015
Jan 11, 2018
Last Updated
Jan 23, 2026
Feb 6, 2026
Version
2.0
1.0
Products
Support
Support
Free Trial
No
No
Which should you choose?
Dialpad has 399 more installs than CloudAgent, suggesting broader adoption in the Zendesk ecosystem.
CloudAgent is rated higher at 5.0 vs 4.0 stars.
Both apps are free, so you can try each without any cost commitment.