Send Zenloop surveys when tickets are closed
About Zenloop Survey
Zenloop is a leading customer experience management platform that helps companies collect, analyze, and act on customer feedback.
This Zendesk integration automatically sends customer satisfaction surveys through Zenloop when support tickets are closed. Key features:
- Automatic survey dispatch when tickets are resolved
- Seamless integration with your existing Zenloop surveys
- Real-time success notifications
- Customizable survey parameters
Track your customer satisfaction metrics and improve your support quality with automated feedback collection.
Installation
Follow these steps to set up the Zenloop Survey app:
Log in to your Zenloop account at https://app.zenloop.com
Navigate to Settings > API Settings to find your Organization ID
Go to Surveys > Select your survey > Settings to find your Survey ID
Enter these values in the app settings:
- Organization ID: Your Zenloop organization identifier
- Survey ID: The ID of the survey you want to send
Click Install
The app will now automatically send surveys when tickets are closed.
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