Yobi manage and unifies your communications efficiently for business growth.
About Yobi
Yobi is a unified communication app that can help you grow your business, giving you the ability to:
make calls.
send SMS messages.
respond to Social Media messages in one app. Conversations with clients, followers, and leads are viewable and searchable by your entire team. You will never miss important messages or calls, listen to call recordings and get up to date in no time. Using Yobi with Zendesk integration:
you will be on top of your business.
your tasked created or updated on Yobi will be created in real time on Zendesk as tickets.
Installation
Login into Yobi by navigating into https://yobi.app/?marketplace=zendesk After you login:
On the left hand side you will find Settings.
Go to Integrations under Settings then you will find Zendesk.
Click on Zendesk icon then click on Link.
after you link go to tasks on Yobi
create a task then check Zendesk you find your task you just created on Yobi.
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