WhatsApp for Zendesk
About WhatsApp by Botmaker
WhatsApp for Zendesk, by Botmaker
Integrate WhatsApp messaging for your business with Botmaker.
Botmaker is an official WhatsApp Solution Provider. With Botmaker you can create a WhatsApp Business API account, that is already connected to Zendesk and the Botmaker platform.
You will be able to chat with clients from Zendesk, manage multiple agents with the same number and connect bots with artifical intelligence. You can also manage a handover protocol to transfer conversations with bots via WhatsApp to live agents.
Installation
Go to Settings and click 'Channel integrations' in the 'Channels section'. Then click WhatsApp by Botmaker, go to 'Accounts' tab and click 'Add account'
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