
Listen to Whatsapp Voice Notes without leaving the ticket!
About Whatsapp Audio Player by Zenital
Whatsapp Audio Player by Zenital
Now you can listen to Whatsapp Voice Notes without leaving the ticket!
Benefits
Save your agent's time: Avoid downloading files and context-switching.
Minimize security issues: Your agents won't need to install or store potentially dangerous files or software on their computers.
Completely free: This app is completely free to use for the entire Zendesk community :)
About us
We drive change that empowers organizations.
At Zenital, we tackle customer service, consumer experience, and sales challenges with the world's best technology. We are Zendesk's ideal partner in Latin America.
We combine flexible methodologies, thorough dedication, and extensive experience in the world of organizations to provide agile, lasting, and high-quality solutions.
Your processes, more agile. Your customers, closer.
Feedback and comments
Feel free to leave your feedback at our website!
Installation
How to install
Click Install and follow the prompts.
In the configuration page inside Zendesk, there's no special settings to follow.
Once finished, you'll see the app in the ticket sidebar.
Go to any WhatsApp ticket with received voice notes, and you'll see them in the sidebar as shown in the pictures.
Please contact us at our website if you have any trouble at all.
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