Create Zendesk tickets with annotated screenshots, videos and browser info.
About Userback
Let your customers give you visual feedback on any web page and automatically create Zendesk tickets with annotated screenshots, videos, browser information and more.
Collect visual customer feedback
Let your customers give you visual feedback on any web page and automatically create Zendesk tickets with screenshots, videos, browser information and more.
Improve customer experience
Give your support team all the information they need to resolve support tickets faster. No more back and forth emails with customers. Resolve tickets faster with high-quality visual feedback.
Streamline your customer support
Save time and improve workflows by centralizing all your customer feedback and support requests together in Zendesk. Userback automatically sends customer feedback straight into Zendesk.
Installation
1. Create a Userback account
Sign up for Userback and create your first project.
2. Embed the feedback widget on your side / web app
Install Userback on your website or use our browser extensions to receive visual feedback and bug reports.
3. Connect Userback to your Zendesk account
New tickets will be created in Zendesk every time you receive feedback with Userback.
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