Cloud IP Telephony service
About Unitalk Cloud
Available to all customers on a Zendesk Suite plan or Customers with Support + Talk Partner Edition - Learn more at https://www.zendesk.com/pricing
Cloud IP telephony ** Nextel Cloud ** will provide you the opportunity to automate the work with calls from clients, for businesses of any size in a couple of clicks!
Benefits:
- Easy start - start using right now
- Automation creation of contacts and tickets
- Updating tickets
- Save the recordings of conversations in tickets
- Transfering a call to the assigned employee
- Displaying the customer's name on the ip phone
- Creating tickets for missed calls
- Call directly from the customer card via click to call
- Auto-open client card when you answering a call
- Analytics of the traffic source for which the client came
Upgrade your sales team today with 14 days free trial here!
Installation
- Install the app
- Go to Unitalk personal account
- Enter your Zendesk domain name into "Account Name" field (for https://company.zendesk.com, the domain will be named "company")
- Click "Connect"
Done, you can make calls now!
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