Order package tracking management for Customer Service teams.
About TrackingMore
This integration will help eCommerce brands to shorten the time of answering questions related to order delivery status (WISMO - where is my order)
With our app, your customer success teams can see the latest delivery status of related shipments of your customers easily, without switching between applications.
Agents can easily copy and paste the latest results together.
Trackingmore app for Zendesk will display the associated shipments of the customer at the ticket view, including the following tracking information.
Tracking number
Carrier name
Delivery status
Order number
Destination country
Delivered date
Detailed event messages
Installation
1.Create a new Trackingmore account at Trackingmore.com.If you run a Shopify store, you need to find the API key in TM shopify app "Intergration" section(no need to create an account at trackingmore.com).
2.Create a new API key
3.Copy and paste the newly created API key to Zendesk
Similar Apps
Shopify for Zendesk
Zendesk
Display customer and order details from Shopify
ChannelReply
ChannelReply
Link Amazon, eBay, Etsy, Shopify, Walmart, Back Market & Newegg with Zendesk
Zendesk for TikTok Shop
TikTok Shop
Connect your TikTok Shop with Zendesk Support.
ShipStation
ShipStation
Track orders in Zendesk with ShipStation.
Official PrestaShop Connector
202 Ecommerce
Display customer and order details directly in your Zendesk interface
ChargeDesk
ChargeDesk
Manage PayPal, Stripe, Braintree, WooCommerce, Zuora & more inside Zendesk.
