Stay on top of your TikTok engagement

Our app connects to your TikTok accounts and turns video comments into support tickets — so you can manage everything in one place.

Key Features

• Connect multiple TikTok accounts
  
• Automatically detect new video comments and create tickets
  
• Enable agents to reply to TikTok comments in Zendesk
• Like or hide comments right from the ticket sidebar

How It Works

• The app fetches comments every 5-30 minutes, depending on the number of videos and API limits set by TikTok.
  
• The first batch of comments may take up to 15 minutes to appear in Zendesk.
  

About OAPPS LLC

OAPPS has been a Zendesk partner since 2015, specializing in:
- Building apps for Zendesk
- Implementing Zendesk solutions
- Data migration projects for Zendesk customers

Learn more about our work at OAPPS.io.

Support

For annual payment options or if you do not have a credit card, contact us via our help center.

💬 Contact us if you need help.
🐞 Report bugs or request features in our Help Center.

Data Handling & Privacy

• Transfers messages between TikTok and Zendesk; no other Zendesk data accessed.
• Data stored: TikTok user identifiers (username, name, ID, avatar) and messages.
• Retention: messages 30 days.
• Secure backend processing; access restricted to required integration permissions.

Privacy policy