
Hub is the centre point of contact for your agents, where they will receive incoming chats and respond.
About SnapEngage Hub
We're on a mission to make conversations easier. SnapEngage is passionate about customer engagement, connecting people, and driving successful outcomes for businesses around the globe. We believe that instant, quality interactions between companies, customers, and prospects serve a critical role in driving long-term business success. Our dedicated enterprise chat solution increases website conversion rates and improves customer satisfaction for sales and customer service teams. SnapEngage meets advanced security and privacy requirements, and offers omnichannel capabilities and native integrations with popular CRMs and Help Desks. We're committed to your long-term success with award-winning customer support, professional services, and personalized onboarding and training
Installation
Click on the install button. Once the app is installed, you will find a new icon in the main navigation bar on the left to open the SnapEngage Conversations Hub. Simply log in to your SnapEngage agent account here and you are ready to start taking chats from within your Zendesk dashboard.
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