
AI powered responses based on your own company data and systems.
About SiteSage AI
SiteSage AI for Zendesk
Smarter support. Seamless workflows. Zero hype.
SiteSage connects directly to your Zendesk workspace to streamline internal support tasks with focused, high-quality AI tools. Built for busy teams, not bots — SiteSage helps your agents move faster, stay consistent, and focus on what actually needs human attention.
Get started at sitesage.ai
What SiteSage AI Does
Auto-tagging & categorization
SiteSage automatically analyzes incoming tickets and applies tags based on the topic.Drafted reply suggestions
Agents get a ready-to-send draft response based on the full ticket context, previous conversations and written in your brand voice.On-the-fly translations
Tickets in other languages? SiteSage detects and translates them instantly, then suggests responses in the agent's preferred language.Data-aware AI
Integrated with your existing systems (like order- shipping- or warehouse management systems), SiteSage can surface order data, delivery statuses, product info, or anything else relevant — right inside the ticket.AI Writing Tools
Effortlessly draft complete emails, refine text, make edits, and correct spelling using powerful, integrated AI writing features.
Built for Privacy & Compliance
SiteSage is hosted entirely within the EU and processes only the data needed to serve your customers.
🎯 Built for:
Customer support leads who want cleaner data, faster replies, and less manual triage
Busy support agents juggling tickets in multiple languages or systems
Decision-makers looking for high-impact improvements without risky AI experiments
Let your agents stay focused. Let the AI handle the rest with SiteSage AI.
Installation
How to Install SiteSage AI for Zendesk
Contact the SiteSage team
Reach out via sitesage.ai to begin onboarding. We'll schedule a setup session and provide everything you need by email.Install App Install and configure the SiteSage App with installation parameters provided by SiteSage.
Connect your Zendesk account
Simply click Authenticate in the App's Admin Panel and allow access to the SiteSage Application.Complete onboarding with SiteSage
We’ll walk you through any system integrations or customisations to your AI system.
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