Powerful remote access and remote control directly from your tickets!
About RemSupp
RemSupp Remote Desktop enables you to connect to a remote computer over the Internet using a secure connection.
With RemSupp integration you can easily create a remote support session directly in Zendesk. Simply insert the created link into the ticket and send it to your customer. Once the customer goes online, he will appear in your RemSupp app and you can instantly connect with a single click. See how it works here
Benefits
Increase your productivity with quick errors and bug fixing.
No more communication problems as you can easily access your customer's computer and take control over their mouse and keyboard.
Safely send and receive files; RemSupp provides you with drag & drop support on both sides.
RemSupp covers the seamless cross-compatibility between machines on a variety of operating systems (Windows, Mac, and Linux).
Installation
Install RemSupp from the marketplace. There are currently no settings to configure.
Similar Apps
TeamViewer
TeamViewer GmbH
Easy and fast remote support and desktop sharing directly from your tickets!
RingEX by RingCentral
RingCentral
Streamline workflows with the RingEX integration for Zendesk.
Zoom Meetings by Faye
Faye Digital
Deliver more personalized service with the Zoom for Zendesk integrations
SnapCall Visual AI
SnapCall
Capture videos, images, PDFs and turn them into actionable evidence
MS Teams Meeting by Solbeg
Solbeg
Connect with your partners by Schedule MS Teams meeting in one click.
GoToAssist Remote Support
LogMeIn
GoToAssist Remote Support screen-sharing support directly from a Zendesk ticket
