
Connect your Zendesk with Rakuten
About Rakuten Connector by Volvox
Elevate Your Support Team's Performance with the Rakuten Connector!
Unleash the power of seamless order data retrieval from the Rakuten marketplace. Provide your agents with lightning-fast insights for exceptional customer support.
Key Features:
- 🔍 Autosearch by Order ID: Effortlessly retrieve order details directly from a ticket field.
- 📋 Detailed Order Information: Instantly view detailed billing and shipping information related to the ticket.
Best experience
Combine this app with our Marketplace channels, and extend the unparalleled Zendesk support experience to every one of your valued Rakuten marketplace customers.
With Volvox, streamline Zendesk to fit your unique requirements. Merge simplicity with customization seamlessly. Dive deeper into the possibilities on our website. For any questions, don't hesitate to contact us. Elevate your support experience today!
Data privacy
Your data is fully secure: - 🚫 No data storage - none of your data is stored anywhere outside of your Rakuten - 🔒 Secure transfer - your data is not passing through any of our servers - it comes directly from Rakuten transferred in a fully secure way using Zendesk's secure proxy
Installation
Simply install the app and follow the configuration instructions:
Step 1: If you want the app to automatically lookup your data when you open a ticket, check the Automatic search checkbox and fill in the search criteria.
Step 2: Fill in the ID of the ticket field containing the order ID.
Step 3: Fill in your Rakuten login.
Step 4: Fill in your Rakuten token.
Step 5: If you want the app to only be displayed on tickets with a given tag, enter the tag in Enable tag restrictions.
Feel free to contact us if you need any assistance.
Similar Apps
Shopify for Zendesk
Zendesk
Display customer and order details from Shopify
ChannelReply
ChannelReply
Link Amazon, eBay, Etsy, Shopify, Walmart, Back Market & Newegg with Zendesk
Zendesk for TikTok Shop
TikTok Shop
Connect your TikTok Shop with Zendesk Support.
ShipStation
ShipStation
Track orders in Zendesk with ShipStation.
Official PrestaShop Connector
202 Ecommerce
Display customer and order details directly in your Zendesk interface
ChargeDesk
ChargeDesk
Manage PayPal, Stripe, Braintree, WooCommerce, Zuora & more inside Zendesk.