Connect and show customers' shipments retrived by Qapla' Control Panel
About Qapla'
Simplify Shipping Management with Qapla'.
The platform integrates with the site eCommerce, CMS, and marketplace, automatically importing and transmitting tracking information for over 450 couriers.
You will always have full control of the situation and can provide your customers with real-time shipping updates through personalized emails and tracking pages.
- Follow the tracking of +450 couriers from a single dashboard.
- Send personalized communications and optimize the Delivery Experience
- Act on problematic shipments before the customer
- Use our JavaScript or API to integrate tracking into your website
- We support all major CMS (Magento, Magento2, Prestashop, Shopify, Woocommerce, Storeden, Opencart).
- Over 100 integrated Marketplaces
Installation
Before proceeding with the following steps, make sure you are registered and have configured your Control Panel on Qapla'.
- Log in to the Control Panel and go to ** Settings ** -> ** External Plugins ** -> ** Zendesk ** and copy the ** API KEY **
- Return to Zendesk and in the newly installed Qapla app configuration settings, paste the ** API KEY **
From this moment on, every ticket that is opened, the Qapla app will retrieve orders and shipments using your client's e-mail.
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