Primary Phone Picker

Primary Phone Picker allows Zendesk Agents to update a requester's primary phone number. If an end-user has multiple phone numbers listed, only the 'first number' can be sent SMS. This app displays all phone numbers associated with a requester in the right-hand side of a ticket. Selecting a number and submitting temporarily removes and then restores your phone numbers in the correct order, placing the chosen number first.

The cost is a one-time charge. There are no additional costs. Feedback and suggestions are welcome!

Data Privacy & Security: This application runs entirely within your Zendesk instance. It does not transmit, store, or process customer data on any external or third-party servers. All data transformations occur locally in the agent's browser to ensure your data remains secure and compliant. For more details, please visit: https://www.brandontidd.com/terms.html