Customer-led voice assistants
About PolyAI
PolyAI is a leading provider of AI-powered voice assistants for customer service over the phone. Our customer-led voice assistants are used across industries within global companies where B2C conversations are crucial.
Deliver effortless CX at scale with a conversational platform that lets your customers speak naturally, interrupt, change topics — and always have a fantastic customer experience.
- Resolve over 50% of calls with the most lifelike voice AI
- Eliminate hold times and seasonal hiring with an 8x increase in call containment compared with an IVR
- Help customers in 40+ languages
- Eliminate missed calls to recover revenue
- Unlock new operational insights from the voice channel.
PolyAI has been recognized in the Gartner Market Guide for Conversational AI Solutions in addition to reports by Forbes, CB Insights and other industry bodies. Request a demofor yourself.
Installation
You can hear our voice assistants for yourself by requesting a demo.
You can also listen to our example call recordings here.
Similar Apps
Aircall for Support
Aircall
Advanced inbound and outbound calling for Zendesk, Beautiful UX, Enterprise Quality
RingEX by RingCentral
RingCentral
Streamline workflows with the RingEX integration for Zendesk.
Intercom
Intercom
Get the context you need to provide personal support to your customers at scale
Zoom Meetings by Faye
Faye Digital
Deliver more personalized service with the Zoom for Zendesk integrations
Zendesk for TikTok Shop
TikTok Shop
Connect your TikTok Shop with Zendesk Support.
SnapCall Visual AI
SnapCall
Capture videos, images, PDFs and turn them into actionable evidence
