A VoC Platform Fully Integrated with Zendesk
About Pisano CX Management Platform
Unify and optimize omnichannel feedback collection, report in detail, deeply analyze metrics that matter, and enhance touchpoints effortlessly.Unlock unparalleled insight across the customer journey in digital and offline touch-points.
Deliver Exceptional Experiences Everywhere
Since 2015, Pisano has been spreading the feedback-centric business culture worldwide by empowering businesses to gain their superpower: Listening and understanding their customers and employees.
Omnichannel Experience Management
Manage customer experience seamlessly across SMS, email, mobile, web, physical stores, and more on a single platform. Pisano ensures a unified approach to collecting feedback, providing you with a holistic view of your customer interactions.
Limitless Flexibility
From NPS to Customer Satisfaction, from Customer Effort Score to Dynamic Analytics Events, Pisano offers unlimited flexibility. You'll have all the tools you need to ask the right questions at the right time, capturing the data that enables you to gain the deepest insights and fuel your company's growth.
Proactive Feedback Monitoring
With seamless integration into Zendesk, Pisano enables you to instantly view all customer feedback, overall satisfaction scores, CSAT, and NPS. Stay ahead with proactive feedback monitoring and respond effectively to customer needs.
Automated Workflows
Effortlessly visualize customer feedback, strategically map out customer journeys, and delight your customers through meticulously crafted automated workflows. Pisano empowers you to enhance customer experience through streamlined processes, making the entire experience smoother and more efficient.
Seamless Customer Journeys
Explore customer insights, map out their journeys with precision, seamlessly implement automated workflows, and delight customers at each interaction. With Pisano, turn pain-points into pleasure-points across the entire customer journey, creating a consistently exceptional experience.
Installation
To facilitate the integration of the Pisano CX application with Zendesk, kindly adhere to the following procedures:
1.Select the Install option.
2.On the configuration interface, input the integration token, domain, and survey text.
Should you experience any difficulties throughout the installation phase or require further support, do not hesitate to contact our customer service team via [email protected]. Our team is eager to assist you.
We are delighted to welcome you to the Pisano community and are enthusiastic about supporting your integration of Pisano CX with Zendesk.
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