Opencart Multistore by Saasly

The OpenCart Connector for Zendesk seamlessly integrates your OpenCart store with Zendesk, enhancing the accessibility of customer information within the Zendesk platform. This integration simplifies the process of searching and verifying customer data, leading to improved support efficiency.

By default, the application employs the ticket requester's email to locate pertinent information within the OpenCart store. It consolidates comprehensive customer details, encompassing their name, registration date, total sales, rewards, group, country, and addresses. Additionally, it offers a comprehensive breakdown of all customer orders, including order numbers, statuses, creation dates, and a detailed financial summary comprising subtotal, tax, shipping, discounts, and grand total.

Features

• Multi-Store Filter.

• Accessing customer information within the ticket page is straightforward.

• You can connect multiple stores in Zendesk.

• This connection allows you to retrieve extensive order and customer details directly in Zendesk.

• The integration streamlines customer support processes.

• You'll have all essential information readily available when addressing inquiries and assisting customers.