Manage your Onepilot journey directly on Zendesk
About Onepilot
Onepilot makes Customer Care Outsourcing simple and flexible. Onepilot empowers e-merchants with a fully flexible solution to handle all or part of their customer support. We provide a 100% human, instant and 24/7 answer to your end-users. Powered with Onepilot tech, our native french, english, german and spanish native agents turn into support heroes and efficiently solve all kinds of tickets for our clients, across all channels: chat, mail, phone or social networks.
Onepilot platform offers agents simplified access to knowledge, driven by AI, and a unified work environment with popular tools integrations allowing agents to perform refunds, track orders, and other tasks in a few clicks.
With this Zendesk application, you can manage your Onepilot journey directly on Zendesk.
Features currently offered:
- Quality check management: follow and apply quality check on tickets done by Onepilot
Many other features are coming soon!
Installation
Install Onepilot application from the Zendesk marketplace
Sign-in into your Onepilot account with your Onepilot email and password. If you don't already have a Onepilot account, you create one on https://app.onepilot.co/demo/create
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