Customer data and marketing platform that helps retailers increase CRM revenue.
About Ometria
Ometria is a customer data and marketing platform that helps retailers increase CRM revenue.
Our solution combines the data unification and customer insight of a CDP with a cross-channel marketing orchestration platform, letting retail marketers easily and efficiently create experiences their customers love across email, mobile, on-site, social, direct mail and more.
The intelligent core of the Ometria solution - The Co-Marketer™ - works to accelerate CRM performance by helping teams bring better experiences to their customers, faster. It helps teams unlock better CRM performance by surfacing deep customer insights, uncovering opportunities to optimize campaigns, and making it easier to personalize every marketing touchpoint.
Enhance customer satisfaction experience with Ometria-Zendesk integration
Give your support team enhanced context of each customer's experience with Ometria data displayed alongside live support tickets.
An easy-to-setup integration between your Zendesk support portal and Ometria.
Installation
You need to have a Ometria account to use the Ometria app for Zendesk support.
Installation Steps
Click Install on the Ometria page on Zendesk Marketplace
Sign into your Zendesk account to configure your app installation
Enter Webhook URL and API key
Click on the Install button to complete the setup
For more information please visit our website
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