Messaging for Viber by Datafox

This App will require you to have an active Sunshine Conversations license. If you would like to learn more about purchasing a Sunshine Conversations license, then please speak to your Zendesk representative who will be happy to help.

Engage with your Viber™ users via Zendesk Suite (Sunshine Conversations). Unleash the full Zendesk power - with omnichannel routing, macros, triggers, ticket assignments and so much more!

Benefits of using Messaging for Viber: * ⚡Quick no-code installation * ✉️ Send text, files and images back to Viber users * 🏷️ Add macros, triggers, tags to Viber tickets * 📊 Create custom reports in Explore on tickets from Viber * 📈 Monitor Viber tickets in real-time on live dashboards on Explore (With Zendesk Suite Professional and above)

For any feedback on how to improve the app, please email [email protected]