AI-assisted product support for machines, devices and gadgets
About Mavenoid
Chatbots are built to handle simple requests and promote leisurely conversations. Chit-chat. That’s not us. We help you solve real problems—like making your customers’ products work again if they suddenly stop.
What is Mavenoid?
Mavenoid combines self-service and live support in one, so companies can effortlessly support their customers in every step. From installing, to using, to troubleshooting their products.
How do Mavenoid and Zendesk work together?
Mavenoid’s self-service solves repetitive requests before they reach your human support team. Humans will deal only with the tickets that really require their expertise. These tickets are automatically added in Zendesk.
The Mavenoid toolbox
For information on how we handle your data, please see our Privacy Policy.
Installation
Connecting Mavenoid with Zendesk only takes a minute. First, sign up here, then you can find the full instructions in our Help Center.
Terms: Chatbot, Automation, product support, ML, machine learning, AI, artificial intelligence, tagging, ticket analysis.
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