Marketplaces by Juble.io

The Marketplaces app by Juble.io is a powerful integration solution that brings the functionality of multiple marketplaces right into your Zendesk Support environment. With seamless integration, you can streamline your customer support operations and provide exceptional service to your customers.

Supported Marketplaces

• Amazon Seller Central (All marketplaces)
• Mirakl (1800flowers, Adeo, Alltricks, Auchan, B&Q, Bebeboutik, Boulanger, Bricodepot, Carrefour, Castorama, Cdiscount, Debenhams, Decathlon, Galeries Lafayette, Greenweez, Home24, Idkids, Kiabi, Laredoute, Leclerc, Leroy Merlin, Macy's, Maisons du Monde, Manor, MediaMarkt Saturn, Mountain Warehouse, Nature et Découvertes, Showroomprive, Snappy, Tradeinn, Vente Unique, Worten, and much more)
• Miravia
• Newegg (All marketplaces)
• Octopia (CDiscount, ...)
• Walmart (US, Canada, Mexico)

Key Features

• Centralized Support: Manage customer messages and inquiries from various marketplaces directly within Zendesk Support.

• Consolidated Order Information: Gain comprehensive visibility into order details, including status, products, shipping, and more, for all your connected marketplaces.

• Data-Driven Decisions: Empower your support agents with all the necessary information at their fingertips to make informed decisions and personalize customer interactions.

• Seamless Navigation: Navigate effortlessly between Zendesk and your connected marketplaces for quick access to specific marketplace and order details.

• Scalable Integration: Manage an unlimited number of marketplace accounts within your Zendesk instance, ensuring efficient support as your business grows.

Advanced Features

• Automated workflows
• Custom reporting
• Advanced ticket routing

Improved Agent Experience:

• Simplified tasks
• Increased productivity

Get Started

To install the Marketplaces app and start integrating your various marketplaces with Zendesk Support, follow these simple steps:

1. Click the "Install" button on this app page.
2. Refer to our Get Started Guide for instructions on adding marketplace accounts.

If you encounter any issues during the installation process or need assistance, please reach out to our support team at [email protected]. We're here to help you maximize the potential of your integration and deliver exceptional customer support.

Data Disclosures

Juble.io prioritizes privacy. We access only the minimum necessary Zendesk data (e.g., ticket metadata, agent/requester emails) to provide core functionality. We do not store customer data on external servers. Processing occurs securely via our backend systems. Review our Privacy Policy for full details https://juble.io/privacy-policy/.