Maqsam

Available only to agents with “Talk - Partner Edition” seats (see zendesk.com/talk/pricing).

Maqsam is the friendliest and most reliable telephony solution for startups, SMEs, and growing businesses in the Middle East, North Africa and beyond!

Get the most seamless marriage of cloud-telephony, support desk and CRM with Maqsam's Zendesk Talk Partner Edition App. (see zendesk.com/talk/pricing ).

Take your productivity into the stratosphere by uniting your team's activities and focus to one beautiful Zendesk interface with all of Maqsam's connectivity working for you in the background.

We understand that small, thriving or even enterprise companies always need to be conscious about their spending as they increase their efficiency. That's why Maqsam, unlike other solutions, is designed to provide the most powerful features, at the best value and without breaking the bank! Erase the borders and allow your customers to reach you from Saudi Arabia, United Arab Emirates, Jordan, Kuwait, Bahrain, Egypt, United States, United Kingdom, and hundreds of other calling destinations.

Here's what you get right out of the box:

• Make and take calls right from Zendesk, no additional hardware or apps needed!
• Detect incoming calls and pop-up your customer's profile & opens a new ticket auto-magically, before your take the call.
• Log all customer interactions and conversations with high-quality recording right in place.
• Missed a call? No problem, revise your logs and history with clarity and ease.
• Click-To-Call your customers with speed.
• Login to Zendesk and have your telephony agent account directly connected.

Get your FREE TRIAL TODAY by visiting http://www.maqsam.com