Interact with your Live Experience customers from anywhere within Zendesk
About Live Experience
The Live Experience app allows your support team to reply any message from Live experience customers. When a customer send a messsage in Live Experience, it will create a new ticket in your Zendesk Support. Answers of your support team will be sent to your customers in Live Experience.
Installation
- Sign up at Yondo * In your Zendesk admin, go to channels -> Channel integrations
- Click on Live Experience -> accounts tab -> Add account
- Enter your email and password of yondo account
- On yondo dashboard under apps menu, you can check whether it is installed or not by opening Zendesk app
- Now customers' messages will create or update tickets in Zendesk
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