Facebook Reviews

Do you know when customers leave reviews on your Facebook Pages?

Our app automatically creates a Zendesk ticket for every Facebook review, so you never miss feedback and can reply directly from Zendesk. Use Zendesk triggers and views to filter incoming reviews. Agents can reply to Page reviews directly from Zendesk, just like any other support channel.

Features

• Never miss a Facebook Page review
• Reply to Facebook reviews directly from Zendesk
• Connect multiple Facebook Pages
• Automatically tag tickets for each review

About OAPPS LLC

OAPPS has been a Zendesk partner since 2015, specializing in:
- Building apps for Zendesk
- Implementing Zendesk solutions
- Data migration projects for Zendesk customers

Learn more about our work at OAPPS.io.

Support

For annual payment options or if you do not have a credit card, contact us via our help center.

💬 Contact us if you need help.
🐞 Report bugs or request features in our Help Center.

Data Handling & Privacy

• Transfers messages between Facebook and Zendesk; no other Zendesk data accessed.
• Data stored: Facebook user identifiers, messages.
• Retention: messages 30 days.
• Secure backend processing; access restricted to required integration permissions.

Privacy policy

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